Mengshi Technology is committed to protecting your privacy. We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information. We disassociate your payment information with your Mengshi Technology Pro account. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing Mengshi Technology server IP address associated with the connection timestamp, or session duration. Given a specific Mengshi Technology Pro account, Mengshi Technology is technically unable to associate the Mengshi Technology account with the real identity of the user. Given a Mengshi Technology IP address and a precise time-stamp, Mengshi Technology is technically unable to attribute this IP address to a Mengshi Technology user IP address

Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess. This privacy policy will help you understand how Innovate Labs, LLC (“Mengshi Technology,” “we,” “our,” or “us”) collects, uses, and stores information. Click to see the independent security audit done by NCC Group, one of the world's leading cyber security service providers

This information is collected for the purpose of administering your Mengshi Technology subscription and includes your username, email address, and payment information, which you submit on our order page when you subscribe for the Services. We accept any email address because the email address is not verified. All Payment information such as transaction ID, payment account will be disassociated after account creation, to prevent association with your real identity.

Mengshi Technology collects minimal information about usage in order to maintain excellent customer support and quality of service. The section below specifies in detail what information we collect. These statistics never include anything about what the user did with the Mengshi Technology server: no data about the contents or destinations of Mengshi Technology server traffic, no DNS queries, and no IP connection logs.

App diagnostic data, which include crash reports, usability diagnostics, and Mengshi Technology server connection diagnostics, are anonymized and cannot be tied back to individual Mengshi Technology users Users can choose to affirmatively submit issues to Mengshi Technology to debug an issue. This issue has logs attached and is not anonymized to help debug the issue. However, users have to affirmatively go into the menu to submit issues to us.

Mengshi Technology collects personal information that you provide to us directly through the app. The specific information collected varies depending on the payment method you choose. However, all Payment information such as transaction ID, payment account will be disassociated after account creation, to prevent association with your real identity.

With some forms of payment, the Site may redirect you to the website of a third-party payment processor to complete the transaction. To understand what personal information these processors collect and store, please refer to the respective processor's terms and privacy policy. However, third party processors or Mengshi Technology technically cannot link such payment information to a specific Mengshi Technology Pro account

All payment information will be disassociated after account creation.
● We collect your payment information to create a Mengshi Technology Pro account.
● All payment information that is collected during account creation such as payment account, the name of the account holder, payment method, transaction ID and order ID is immediately disassociated with the Mengshi Technology pro account after Mengshi Technology Pro account creation. This is to prevent association of Mengshi Technology Pro accounts with real identity.
● We cannot control the storage of payment information stored by third party processors. However, third party processors or Mengshi Technology technically cannot link such payment information to a specific Mengshi Technology Pro account.
● The date of purchase and date of expiration will be stored with the account. But no precise timestamps are stored to avoid correlation with payment data. We accept any email address and the email address is not verified. Mengshi Technology uses the email address you provided for the following reasons, :
● To send emails related to payment transactions.
● To provide links to our Site, including password reset emails.
● To send you updates and announcements.
● To communicate with you about your Mengshi Technology server services or respond to your communications.
● To send marketing information, such as Mengshi Technology offers, surveys, invitations, and content about other matters in connection with Mengshi Technology (“Marketing emails”). You may choose to not receive Marketing emails by following the opt-out procedure described in these emails

We ensure that we never log browsing history, traffic destination, data content, IP addresses, or DNS queries. Therefore:
● We do not know which user ever accessed a particular website or service.
● We do not know which user was connected to the Mengshi Technology server at a specific time or which Mengshi Technology server IP addresses they used at a specific time.
● For Mengshi Technology Pro users, we do not know the set of original IP addresses of a user’s computer.
● For Mengshi Technology Pro users, we do not know who purchased the pro account.
● For Mengshi Technology Free users, we collect user IP to limit abuse. However, we cannot associate Mengshi Technology server IP to the user IP address even with a precise time-stamp. Should anyone try to compel Mengshi Technology to release user information based on any of the above, we cannot supply this information because the data don’t exist.

Device ID a randomly generated identifier that is stored on the user's machine. It cannot be tied to the user’s hardware such as hardware serial number, MAC address, IMEI. We collect this information for diagnostic purposes and allow you to manage your Pro account. We collect information related to which Apps and Apps version(s) you have activated. Knowing your current version of the Apps allows our Support Team to troubleshoot technical issues with you.

We collect information on your operating system language and local setting to help customize your Mengshi Technology interface. We collect information regarding the total sum of data transferred by a given user and a given device. Although we provide unlimited data transfer for pro users, if we notice that a single user or device pushes more traffic than thousands of others combined, thereby affecting the quality of service for other Mengshi Technology users, we may contact that user for an explanation.

We collect minimal usage statistics to maintain our quality of service. We may know, for example, that a Mengshi Technology account has access to our Mengshi Technology server in New York, Hong Kong and Japan, and consumed 5GB of data for the month. The Mengshi Technology account can’t be uniquely identified as responsible for any specific behavior because his usage pattern overlaps with thousands of other Mengshi Technology customers who also have access to the same Mengshi Technology servers . We’ve engineered our systems to categorically eliminate storage of sensitive data. We never know WHO the account holder is or HOW they have utilized our Service. We stand by our firm commitment to our customers’ privacy by not possessing any data related to a user’s online activities